Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside...

Cervical screening

Let’s be honest – having your cervix checked by a total stranger is no-one’s idea of fun! It’s intimate, a bit awkward and can be slightly uncomfortable. Cervical cancer affects...

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please complete the complaints form we have reception. Every...

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: completing an online New Patient...

Medical records

Lancashire and South Cumbria has been chosen by NHS England to be a national pilot for the digitisation of Medical Records.  Scanning these paper based records and making them digital will...

Mounjaro information

To qualify for Mounjaro for weight management, individuals generally need a BMI of 40 or more, or 37.5 or more for those from specific ethnic backgrounds, and must have been...

Named GP

All patients at our practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can...

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...

Practice boundary

Please use the map below to see if you live within our practice boundary. 

Pregnancy information

Midwife self referral The first thing to do when you find out our pregnant is to complete a self referral to the midwife following the link Telling us you’re pregnant...

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled...

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to...

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...

Date published: 8th October, 2014
Date last updated: 15th November, 2014