We run all our surgeries by an appointment-only system. Appointments can be booked by telephoning the surgery, visiting the surgery in person or online.
We try to make sure you see the doctor of your choice but if they are not available we may ask you to see another doctor.
The surgery does have a text messaging service, providing your telephone number is up to date the surgery will text your mobile to remind you of any appointments you have booked. This service also does have a text back option if you wish to cancel the appointment.
If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 12:00pm. Home visits take up more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.
You need to register to use our online appointment booking service and this is best done in person at the surgery. Please speak to one of our receptionists.
Cancelling your appointment
To help us offer appointments as soon as possible to as many patients as possible, please cancel any appointments you no longer require.
Telephone the surgery on 01253 957500. as soon as you know you no longer need your appointment in order for it to be cancelled, you can also cancel appointments online.
The Practice has a protocol in place for patients that repeatedly miss appointments. We closely monitor repeated missed appointments, and letters are sent to patients informing them of this. A copy of this protocol can be provided to you at your request.