From 1st October 2025, NON-URGENT requests can be made on Patchs from 8am to 6:30pm. This includes routine appointments (e.g. smear tests, vaccinations, long-term condition reviews), medication queries, and admin tasks. You can submit requests for NON-URGENT appointments via the ‘admin query’ route.
You can still use Patchs for URGENT medical problems. This service closes when we are at capacity, so please submit these requests as early as possible. 
